Terms & Conditions fortune365

This document contains the terms of use for the fortune365 platform. Please read carefully before registering or using any of our services.

This document takes effect from January 2026. Continued use of the fortune365 platform constitutes full acceptance of all terms stated herein.
1

Acceptance of Terms of Use

By registering an account or using any service on the fortune365 platform, you hereby agree to be bound by all terms and conditions set out in this document, together with the Privacy Policy and Responsible Gaming Policy fortune365.

If you disagree with any part of these terms, you are advised not to use the fortune365 platform. Continued use following any amendment to the terms constitutes automatic acceptance of the latest version.

Important Note: These terms constitute a legally binding agreement between you as the user and Fortune365 as the service provider. Please save a copy or bookmark this page for future reference.

2

Membership Eligibility

To register and use the fortune365 platform, you must meet all of the following eligibility requirements:

  • Age 18 years and above on the date of registration
  • Being an individual person (not a company or business entity)
  • Holding a valid identity card or passport
  • Having an active Malaysian bank account or eWallet registered in your own name
  • Not listed on any authority's gaming exclusion list
  • Not opening an account on behalf of another person

Fortune365 reserves the right to request proof of eligibility at any time and to suspend an account while verification is in progress. Providing false information is a serious offence that may result in account closure without balance refund.

Age Verification: fortune365 enforces a strict age verification policy. Every new account goes through an age check and integrated KYC process before full withdrawals are permitted.

3

User Account Management

Each user is only permitted to hold one account only on the fortune365 platform. Duplicate accounts are strictly prohibited and any additional accounts detected will be closed immediately.

  • You are solely responsible for the security of your account password
  • Do not share your login credentials with anyone, including family members
  • Fortune365 is not liable for any losses resulting from unauthorized access caused by your own negligence
  • Report any suspicious activity to the fortune365 support team immediately
  • Personal information in your account must always be accurate and up to date

Fortune365's integrated KYC (Know Your Customer) verification system enables the process to be completed quickly and securely. Verification is required to withdraw funds from your account.

4

Fund Deposits and Withdrawals

Fortune365 supports a variety of Malaysian payment methods including DuitNow, bank transfers, Touch 'n Go eWallet, and other options. All financial transactions are processed through secure channels with 256-bit SSL encryption.

  • Minimum deposit: RM10 (depending on payment method)
  • Minimum withdrawal: RM50
  • All deposits and withdrawals must be made using a payment method registered in your own name
  • Fortune365 does not charge fees for standard deposits or withdrawals
  • Withdrawal processing time: 1–24 hours depending on VIP level and payment method

Fund Segregation: fortune365 member funds are held in accounts fully segregated from the company's operational funds. This ensures your funds are always available for withdrawal at any time.

Prohibited: Using a third-party account, another person's credit card, or any payment method not registered in your own name for deposits or withdrawals is strictly prohibited and may result in account suspension.

5

Promotions, Bonuses, and Special Offers

All fortune365 promotions and bonuses are subject to specific terms stated on the page Promotions. General terms applicable to all promotions are as follows:

  • Only one promotion may be active at a time in your account
  • Bonuses must meet the stated turnover requirements before withdrawals are permitted
  • Promotions are for entertainment purposes only and do not guarantee winnings
  • Fortune365 reserves the right to modify, suspend, or terminate any promotion without prior notice
  • Promotion abuse through arbitrage methods or unfair strategies will result in bonus cancellation
  • Promotions are for verified registered members only — they are non-transferable

Turnover Requirement: Turnover refers to the total wagering amount that must be completed before bonus funds can be converted to real money. Check the promotions page for the turnover rate applicable to each offer.

6

Game Rules and Fairness

All games on the fortune365 platform use an RNG (Random Number Generator) audited by an accredited independent body. This ensures every spin, hand, or dice roll is completely random and cannot be influenced by any party.

  • Completed game results are final and cannot be altered
  • In the event of a technical disruption during gameplay, fortune365 will review the records and resolve the situation based on reasonable fairness
  • The RTP (Return to Player) for each game is displayed transparently and can be reviewed by members
  • Use of automated software, bots, or any unauthorized method to play is strictly prohibited

Fortune365 uses data from certified RNGs to ensure every game is fair. If you have any doubts about game fairness, contact our support team for a record review.

7

Prohibited Member Conduct

Fortune365 reserves the right to take action against any member involved in the following activities:

  • Opening multiple accounts (duplicate accounts)
  • Use of false information or another person's identity
  • Fraud or misuse of the payment system
  • Use of bot software, automation, or any method that undermines game integrity
  • Colluding with other players to exploit promotions (bonus collusion)
  • Attempts to hack, disrupt, or damage the platform infrastructure
  • Use of abusive language, threats, or harassment toward support staff
  • Money laundering or financing of illegal activities

Breaching these terms may result in immediate suspension, account closure without balance refund, and a report to the relevant authorities if necessary.

8

Account Closure and Suspension

Fortune365 reserves the right to close or suspend the account of any member under the following circumstances:

  • Violation of any terms in this document
  • Fraudulent or suspicious activity detected by automated monitoring systems
  • Failure to complete the KYC process within the stipulated timeframe
  • Self-closure request by member
  • Voluntary self-exclusion via the Responsible Gaming feature

Members who wish to voluntarily close their account may contact the fortune365 support team via Live Chat. Any eligible balance will be processed for withdrawal in accordance with standard procedures.

Exemptions: Accounts closed due to serious violations may not be eligible for balance refunds, subject to fortune365's decision following investigation.

9

Fortune365 Liability Limitations

Fortune365 makes every effort to ensure the platform operates smoothly and securely 24/7. However, there are liability limitations that all members should understand:

  • Fortune365 is not liable for wagering losses arising from the legitimate outcome of games
  • We are not liable for internet disruptions, device issues, or utility failures beyond our control
  • Fortune365 does not guarantee winnings from any game or promotion
  • Information provided on the platform is for entertainment and guidance purposes only

In the event of an unusual technical disruption, fortune365 will review game records and resolve each case fairly based on data stored in our system. Please contact customer support if you experience any issues.

10

Terms Amendments and Updates

Fortune365 reserves the right to amend, update, or replace any part of these terms at any time. Changes take effect immediately upon publication on this website.

  • Members will be notified of significant changes via their registered email or in-account notifications
  • Continued use of the platform after changes are published constitutes acceptance
  • Fortune365 recommends that members review this page regularly to stay informed of any changes

For any enquiries regarding these terms, please contact the fortune365 support team via 24/7 Live Chat. We are available in Bahasa Malaysia and will address your questions transparently.

Related Policies: See also Privacy Policy and Responsible Gaming Policy fortune365 for a full overview of how we handle your data and protect our players.

Terms Built on Principle Trust

The fortune365 Terms & Conditions are written to protect ALL parties — not just our platform, but more importantly, to safeguard the rights and interests of every player.

Player Fund Protection

Your funds at fortune365 are fully segregated from the company's operational funds. This means your money is always available for withdrawal, independent of the business's financial condition.

Full Transparency

Fortune365 openly discloses game RTP, bonus turnover requirements, and all financial policies. There are no hidden terms that work against your interests.

KYC for Your Protection

The KYC process is not a barrier — it is a layer of protection ensuring only you can access and withdraw funds from your fortune365 account.

Certified Fair RNG

All fortune365 games use a random number generator that has been independently audited. Every game outcome is genuine — with no manipulation from any party.

24/7 Complaint Support

If you feel any term has not been upheld or have a complaint regarding a transaction, the fortune365 team is always ready to listen and resolve your issue.

Responsible Gaming

Fortune365 supports players who need help managing their gaming habits. Self-control features, deposit limits, and self-exclusion options are available in your account.

Requirements Remember

Gaming Involves Risk: fortune365 is an entertainment platform. All real-money games carry the risk of loss. Do not wager money you cannot afford to lose. Set daily, weekly, or monthly limits for yourself and stick to them.

Terms Subject to Change: fortune365 reserves the right to amend these terms at any time. Check this page regularly or follow in-account notifications to stay informed of any changes that may affect your gaming experience.

One Account Only: fortune365 strictly enforces a one-account-per-player policy. Duplicate accounts detected will be closed immediately and all associated balances and bonuses will be forfeited without compensation.

For further reading, please visit the Privacy Policy and Responsible Gaming fortune365.

Register a fortune365 Account — Play Safe

You have read our terms. fortune365 is committed to providing a safe, fair, and transparent platform for every player in Malaysia.

18+ only. Play responsibly. Responsible Gaming Policy.

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